Terms & Conditions

Return Policy

We want you to be 100% happy with the goods you order, and the service you receive. If you have a quality concern please contact Bliss by email or complete the contact us form. 

Privacy Policy

To protect the privacy of all visitors to this website, all personal information about individual users (name, address, E-mail address, credit card numbers) is confidential and is used only to fulfill orders from this site.


All content on this website is the property of Bliss Promotional Gifts or its content suppliers and is protected by local and international copyright laws. The specific layout and arrangement of all content on this site is the exclusive property of Bliss Promotional Gifts and is protected by local and international copyright laws. Any modification, duplication or distribution of the content of the site is strictly prohibited.


Bliss Promotional Gifts makes no representations or warranties of any kind, express or implied, as to the operation of the site or product information. To the full extent permissible by law, Bliss Promotional Gifts disclaims all warranties, express or implied, regarding merchantability and fitness for a particular use. Bliss Promotional Gifts will not be liable for any damages due to misuse of the site including but not limited to direct, indirect, incidental, punitive or consequential damages.

Applicable Law

This site is created and controlled by Bliss Promotional Gifts. We reserve the right to make changes to our site and these disclaimers, policies, or terms and conditions at any time.

Garments Supplied

Bliss Promotional Gifts accept no responsibility for damage caused to garments supplied by customers requesting branding to be applied. Bliss Promotional Gifts will advise the best print method and once agreed by the client then all responsibility is with the client. Our in house range has been designed and thoroughly tested for promotional use. Customers clothing purchased elsewhere is often not designed and tested and Bliss Promotional Gifts cannot be held responsible for the garment value or repeat print costs should the print method not be completely suited to the garments supplied by the customer. All garments supplied by Bliss using trusted print methods are guaranteed. All garments not supplied by Bliss are not covered once washed as the media and ink manufacturers cannot test the products on every electrical appliance and washing detergent available in the UK. Please ask advice from Bliss on how to care for your garments although this advice is passed from the manufacturer and is in no way binding.   



Bliss Promotional Gifts accept no responsibility for delays or loss incurred by third parties including couriers and Royal Mail. I the event of a loss please contact Bliss Promotional Gifts and we will help in every way we can to locate parcels but we are not liable once the goods have left our control.



Late Payments

Bliss Promotional Gifts offer 30 Day credit terms to established customers. All promotional gift accounts unpaid after 60 days will incur a 2% penalty invoice per month until the original invoice is cleared in full. All uniform accounts unpaid after 30 days can incur a £2.00 + vat per day/per garment rental charge should Bliss believe the client is acting in an unreasonable manner or deliberately avoiding payment. Bliss hope to avoid this situation. All goods remain the property of Bliss until paid in full. In the event of penalties having to be applied then all future orders for the customer will be on a pro-forma basis.


Unders & Overs Policy

Bliss Promotional Gifts operates a 10% unders and overs policy on some products. Due to the production processes involved you may sometimes not receive the exact quantity ordered. This will be due to either a lower amount passing the quality control or a greater amount than ordered passing quality control due to an over manufacture. The over manufacture happens when the factory expect a number of items to not pass quality control but upon completion find that more than the order quantity have passed. You will only ever be charged for the amount delivered and this will not exceed 10% either side of your order quantity.




Print Print | Sitemap
© Bliss Promotional Gifts